Privacy Policy

Overview

Cape Nursery (ABN available on request) is committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect personal information that you provide directly to us, including:

• Name, business name, and contact details (phone, email, address) when you enquire or set up a trade account
• Order history and purchasing information when you transact with us
• Communications you send to us by phone, email, or through our website contact form

We also collect non-personal information automatically through Google Analytics, including pages visited, time on site, and device type. This information is used to improve our website and is not linked to individual users.

How we use your information

Personal information collected is used to:

• Process and fulfil your orders and enquiries
• Manage your trade account
• Communicate with you about availability, specials, and order updates
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption for all data transmission.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us at sales@capenursery.com.au or (02) 6684 7332.

Contact

For privacy enquiries, contact Cape Nursery at 196 Myocum Road, Ewingsdale NSW 2481, sales@capenursery.com.au, or (02) 6684 7332.

Last updated: April 2025